Helpdesk

Learners and students

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Questions don't load

Video doesn't load

The video doesn't play smoothly

Can't go to next question

I can't record my own speech

My average scores are wrong

My level is too low / too high

How do the writing exercises work?

The sound does not work

Error: The exercise isn't active anymore

I can't check my answers

I can't finish an exercise

I want to change my language

I can't retry exercises

How do sentence order exercises work?

Some of my results are missing

Why has my level changed?